Where do I park my vehicle?

Downtown public parking is available in the city parking ramp located next to Main Street Square. Rapid City also offers metered street parking and two hour parking spaces throughout downtown. Metered street and ramp parking fees are $1 per hour. For a guide to downtown street parking, you can find a map here. To pay as you go for metered parking, download the Park Smarter app and find out more information here.
 

Can we buy tickets in person?

Trolley riders can buy tickets in person at the Visit Rapid City office on the second floor of The Shops at Main Street Square (512 Main Street, Suite 240). Office hours Monday through Friday, 8:00am - 5:00pm.
 

I’m paying cash. Where is the closest ATM?

The closest ATM to the trolley meeting point is located on the first floor of The Shops at Main Street Square (512 Main Street). Other nearby ATM locations include Hotel Alex Johnson on 6th Street, U.S. Bank Rapid City on 7th Street, and First National Bank on Main Street.
 

I need to cancel my trolley ticket. Will I receive a refund?

All riders are eligible for a refund 24 hours prior to the trolley ride. Requests made less than 24 hours to departure are not eligible for a refund. To request a refund, please call 605-863-1986 or email ally@visitrapidcity.com.
 

Is there a discount for children, seniors, or groups?

Visit Rapid City offers affordable ticket prices at $15 per adult and $5 per child. Please contact our office at 605-718-8484 if you would like to inquire about pricing for a charter or convention.
 

Is the narration offered in different languages?

Trolley narration is offered in English.
 

Are there any stops where we can get off and explore on foot?

Your non-stop pass includes one 20-minute stop at Chapel In The Hills to stretch your legs, use the restroom and explore the grounds.
 

Can we bring food or drinks on the trolley?

Food and drinks are not allowed, but rest assured, it will still be a jolly experience.
 

How often is the trolley cleaned?

The trolley is cleaned before and after each tour. 

Is the trolley tour accessible for people with disabilities?

Yes. Each trolley tour offers one wheelchair-accessible seat. The City View Trolley Tour will accommodate all wheelchairs, including electric scooters, that do not exceed the maximum lift capacity of 800 pounds in total weight when occupied. It is the passenger’s choice to transfer or remain in their mobility device. Additional accessibility information is listed below:

What happens if it rains during the tour?

The City View Trolley operates in all-weather conditions during the season. However, exceptions are made on a case-by-case basis. 
 

Are pets allowed on the trolley?

Rapid City loves furry visitors; however, we request they do not ride the trolley. Service animals are allowed. Click here for other experiences we are paws-itive your pup will love.
 

Is there a restroom on the trolley?

The City View Trolley is not equipped with restrooms. Visitors are encouraged to use the outdoor restrooms at west end of the city parking ramp located next to The Shops at Main Street Square or indoor restrooms on the first level of The Shops at Main Street Square prior to their departure. Restrooms are also available during the 20-minute tour break at Chapel in the Hills.
 

Can we bring strollers or luggage on the trolley?

Compact, foldable strollers and walkers are allowed on the trolley. Riders are encouraged to place this equipment between themselves and the seat in front of them.
 

What is the trolley’s maximum capacity?

Each trolley tour holds 26 riders including two wheelchair-accessible seats.